# DECJUBA - full agent reference

Expanded agent-discovery document for https://www.decjuba.com. The concise canonical version
is at https://www.decjuba.com/agents.md and https://www.decjuba.com/llms.txt

Australian women's fashion brand. Effortless, aspirational style across three
labels, sold online and in more than 170 stores in Australia and Aotearoa New
Zealand. Certified B Corporation.

Served at the bare primary domain; no localised counterpart. Prices, stock,
delivery rates and promotions change frequently and vary by market. Treat the
linked pages and the live product and checkout values as authoritative.


## 1. Commerce protocol and machine-readable endpoints

- UCP discovery: GET https://www.decjuba.com/.well-known/ucp
- MCP endpoint: POST https://www.decjuba.com/api/ucp/mcp

- Supported UCP versions:
  - 2026-08-25 (latest)

  - 2026-04-08

  - 2026-01-23


- Sitemap: https://www.decjuba.com/sitemap.xml
- All products: GET https://www.decjuba.com/collections/all
- Product JSON: GET https://www.decjuba.com/products/{handle}.json
- Search: GET https://www.decjuba.com/search?q={query}
- Primary currency: AUD


## 2. About DECJUBA

At DECJUBA, we are a proud B Corp Certified Australian fashion brand with a
clear vision: to make our customers look and feel amazing. Known for
aspirational, effortless style, we make getting dressed every day easy. Our
three brands - DECJUBA, D-LUXE Basics and DECJUBA Kids - bring that vision to
life season after season.

Reimagined by Tania Austin in 2008, DECJUBA is female-owned and led, with more
than 1,500 team members across our global head office and retail stores. Today,
our retail footprint spans over 170 locations across Australia and Aotearoa New
Zealand, alongside a growing global online presence.

Source: https://www.decjuba.com/pages/our-story


## 3. B Corp certification and responsible sourcing

We're proud to be B Corp Certified. It's proof that when we say we'll do better,
we back it up with action that benefits our purpose, people, product and planet.

- B Impact Score: 80.5
- Certified date: 05 December 2025
- Assessment version: v1.6

What drove the impact: a double materiality impact assessment was completed to
understand what matters most to our people, partners and planet, shaping the
future of the sustainability strategy. 1% of every sale goes to the DECJUBA
Foundation, helping to empower more communities. B Corp certification isn't the
finish line - the next version of the B Corp standards is being embedded into
the business.

Products made with 70% or more certified fibres are labelled DECJUBA Future
Approved. A denim take-back recycling program runs both in store and online, and
pre-loved DECJUBA pieces can be resold.

Sources: https://www.decjuba.com/pages/a-certified-b-corporation,
https://www.decjuba.com/pages/responsible-sourcing-criteria,
https://www.decjuba.com/pages/decjuba-future, https://www.decjuba.com/pages/decjuba-foundation


## 4. Product range

Three brands:

- DECJUBA - women's clothing, denim, dresses, tops, knitwear, jackets, leather,
  tailoring, footwear and accessories.
- D-LUXE Basics - everyday essentials.
- DECJUBA Kids - kids' clothing and footwear, sizes 6-16.

Browse: https://www.decjuba.com/collections/all
New in: https://www.decjuba.com/collections/new-in-womens-clothing-accessories
D-LUXE Basics: https://www.decjuba.com/collections/d-luxe-basics-clothing


## 5. Sizing and fit

DECJUBA sizing is based on body measurements, not garment measurements. To
achieve the best fit, choose the size scheme that corresponds to the product
being viewed for the most accurate body measurement. Denim is sized on the
women's clothing chart.

Women's clothing size conversions:

  AU/UK 6  = US 2  = EU 34 = XXS
  AU/UK 8  = US 4  = EU 36 = XS
  AU/UK 10 = US 6  = EU 38 = S
  AU/UK 12 = US 8  = EU 40 = M
  AU/UK 14 = US 10 = EU 42 = L
  AU/UK 16 = US 12 = EU 44 = XL
  AU/UK 18 = US 14 = EU 46 = XXL
  AU/UK 20 = US 16 = EU 48 = XXXL

Women's body measurement ranges (bust / waist / hip, cm):

  Size 6   79-83   / 60-64   / 88-91
  Size 8   84-88   / 65-69   / 92-96
  Size 10  89-93   / 70-74   / 97-101
  Size 12  94-98   / 75-79   / 102-106
  Size 14  99-103  / 80-84   / 107-111
  Size 16  104-108 / 85-89   / 112-116
  Size 18  109-113 / 90-94   / 117-121
  Size 20  114-119 / 95-100  / 122-127

Women's shoes: EU 36 = US/AU 5, EU 37 = 6, EU 38 = 7, EU 39 = 8, EU 40 = 9,
EU 41 = 10.

Kids' apparel is sized by age: 6, 8, 10, 12, 14 and 16 years (XXS to XL).
Kids' shoes: EU 32-33 = US/AU 1-2, EU 34-35 = 3-4, EU 36-37 = 5-6,
EU 38-39 = 7-8.

Full charts, including inch equivalents: https://www.decjuba.com/pages/size-guide


## 6. Returns and exchanges

For any reason you are not quite satisfied with your purchase, you are welcome
to return your order within 30 days of purchase. We just ask that all products
are unworn, in new condition with swing tags attached, and any packaging
included.

- Full price items, or items on a limited-time promotion: the product can be
  returned online or in store for a full refund. Exchanges, refunds or store
  credit are available at any DECJUBA store.
- Sale items: returns are not offered, but an exchange or store credit is
  available in store.

What can't be returned:

- Swimwear: the protective hygiene strip must remain in place and not be removed
  or altered if returning. Swimwear can only be returned via the online returns
  portal, never in store.
- DECJUBA Beauty products, SWIISH, jewellery and bodysuits: no refunds or
  exchanges.
- International orders are not eligible for return.
- CB4BC items are final sale - no refunds, exchanges or store credits.

How to return:

- In store and Click & Collect purchases can only be returned or exchanged in
  store. Bring the item and proof of purchase to any DECJUBA store.
- Online orders can be returned for a standard refund through the returns portal
  (Refundid). Return shipping is not covered unless the garment is deemed
  faulty.
- Full price orders paid online with Zippay or Klarna can only be returned
  online, and for refund only. An in-store exchange for an alternate item, size
  or colour is available.
- Items purchased from stockists such as Myer or THE ICONIC must be returned to
  that stockist directly. Stockist purchases can't be returned to DECJUBA, and
  DECJUBA purchases can't be returned to stockists.

DECJUBA reserves the right to refuse any returns or exchanges that do not comply
with the above conditions. This Returns Policy is in addition to consumer
guarantees under the Australian Consumer Law. Orders delivered to an address in
the European Union may carry a statutory right to withdraw from the purchase
within 14 days of receipt, without providing a reason, via the online withdrawal
function on the returns page.

Authoritative terms and returns portal:
https://www.decjuba.com/pages/returns-and-exchanges
Store finder: https://www.decjuba.com/pages/stores


## 7. Delivery and shipping

Eligibility for each option is displayed at checkout. Australian rates:

- Standard delivery: free on orders over $100, otherwise $11.95.
- Priority delivery: $6.95 on orders over $100, otherwise $16.95.
- Same day delivery (Melbourne only): $11.95 on orders over $100, $21.95 under
  $100. Weekdays, order before 2:00pm for delivery 6:00-11:00pm the same day;
  business days only. Orders placed after 2:00pm or on weekends are delivered
  the next business day. A residential address is recommended as the delivery
  must be signed for.
- Uber delivery: $16.95 on orders over $100, $21.95 under $100. Order between
  10:00am and 3:00pm for delivery within 3 hours. Items must be stocked in a
  participating store within 15km.
- Click & Collect: orders are ready within 24 hours, with SMS and email
  notification when ready.

If a delivery can't be completed, the courier will try again the next business
day before returning the package.

International shipping is available to a published country list, including
Singapore, Hong Kong, Japan, Korea, Malaysia, Taiwan, Thailand, Vietnam, India,
Indonesia, France, Germany, Italy, the Netherlands, Norway, Spain, Sweden,
Turkey, Ukraine and the United Arab Emirates.

- International priority shipping: free on orders over $300 AUD, otherwise
  $30 AUD.
- Timeframes begin after the order has been processed and are based on Australia
  Post Express guidelines. Shipping does not cover international customs duties
  or sales taxes payable on delivery.

Order tracking uses the tracking number in the shipping confirmation email, or
the customer's DECJUBA Insider account.

Authoritative rates, timeframes and the same-day postcode list:
https://www.decjuba.com/pages/delivery-and-shipping


## 8. Garment care

The things you love most deserve a little TLC. A few simple habits - less
washing, smarter storing, the occasional conditioning - can keep your favourite
pieces looking great and going longer.

Denim: your jeans work hard, and looking after them is easy. Wash less - spot
clean where you can and air your denim between wears; every wash you skip helps
it hold its colour and shape for longer. Hand wash or gentle machine wash only,
in cold water, always. No hot cycles.

Wool and alpaca: pieces you'll buy once and wear forever, needing less washing
than you'd think. Hand wash or gentle machine wash cold with a wool-specific
detergent. Gently press out the water, then roll in a clean towel to absorb the
rest. Lay flat to dry, away from direct heat and sunlight.

Leather: real leather only gets better with time. Wipe down after wear with a
soft dry cloth to remove surface dust and moisture before storing. Condition
every few months with a leather conditioner, applied with a soft cloth and
tested on a small area first.

Full guide, including the denim recycling and resale programs:
https://www.decjuba.com/pages/decjuba-care-guide


## 9. Gift cards

Digital and physical gift cards are available in a range of designs.

- Buy: https://www.decjuba.com/pages/gift-cards
- FAQs: https://www.decjuba.com/pages/faq-gift-cards
- Check a balance: https://www.decjuba.com/pages/giftcard-balance

Gift cards are not returnable.


## 10. Markets and currencies

The store sells into the following markets:

  Australia        AUD
  New Zealand      NZD
  United States    USD
  United Kingdom   GBP
  Canada           CAD
  Europe           EUR
  Singapore        SGD
  International    Local currency where available

Prices, availability, delivery options and return routes are market-dependent.
Confirm the customer's market before quoting any figure.


## 11. Key URLs

- Home: https://www.decjuba.com
- Our story: https://www.decjuba.com/pages/our-story
- B Corp certification: https://www.decjuba.com/pages/a-certified-b-corporation
- Responsible sourcing criteria: https://www.decjuba.com/pages/responsible-sourcing-criteria
- DECJUBA Future: https://www.decjuba.com/pages/decjuba-future
- DECJUBA Foundation: https://www.decjuba.com/pages/decjuba-foundation
- Size guide: https://www.decjuba.com/pages/size-guide
- Care guide: https://www.decjuba.com/pages/decjuba-care-guide
- Returns and exchanges: https://www.decjuba.com/pages/returns-and-exchanges
- Delivery and shipping: https://www.decjuba.com/pages/delivery-and-shipping
- Gift cards: https://www.decjuba.com/pages/gift-cards
- Store finder: https://www.decjuba.com/pages/stores
- Stockists: https://www.decjuba.com/pages/decjuba-stockists
- DECJUBA Insider loyalty: https://www.decjuba.com/pages/decjuba-insider
- Buy now, pay later: https://www.decjuba.com/pages/buy-now-pay-later
- Careers: https://www.decjuba.com/pages/decjuba-careers
- Help centre: https://www.decjuba.com/pages/help-center
- Privacy: https://www.decjuba.com/pages/privacy
- Terms: https://www.decjuba.com/pages/terms


## 12. Guidance for agents

- Quote live product, price and availability data from the product JSON or the
  UCP/MCP endpoints rather than any figure cached from this file.
- Delivery and returns rules differ by market. Confirm the market first.
- Do not present sale items as returnable for refund, and do not offer returns
  on international orders.
- Direct order, delivery and returns enquiries to the help centre at
  https://www.decjuba.com/pages/help-center
