# DECJUBA

> Australian women's fashion brand. Effortless, aspirational style across three
> labels, sold online and in more than 170 stores in Australia and Aotearoa New
> Zealand. Certified B Corporation.

Canonical agent-discovery document for https://www.decjuba.com. A fuller plain-text version,
including the complete policy and care text, is at https://www.decjuba.com/llms-full.txt

## About

DECJUBA is a B Corp Certified Australian fashion brand with a clear vision: to
make customers look and feel amazing. Reimagined by Tania Austin in 2008, it is
female-owned and led, with more than 1,500 team members across its global head
office and retail stores. The retail footprint spans over 170 locations across
Australia and Aotearoa New Zealand, alongside a growing global online presence.

Certified B Corporation: B Impact Score 80.5, certified 05 December 2025
(assessment version v1.6). 1% of every sale goes to the DECJUBA Foundation.
Products made with 70% or more certified fibres are labelled DECJUBA Future
Approved. Details: https://www.decjuba.com/pages/a-certified-b-corporation

## What we sell

Three brands: **DECJUBA** (women's), **D-LUXE Basics** and **DECJUBA Kids**.
Categories include denim, dresses, tops, knitwear, jackets, leather, tailoring,
footwear, accessories, and kids' clothing.

- All products: https://www.decjuba.com/collections/all
- New in: https://www.decjuba.com/collections/new-in-womens-clothing-accessories
- D-LUXE Basics: https://www.decjuba.com/collections/d-luxe-basics-clothing

## Sizing and fit

Women's clothing runs AU numeric 6-20 (XXS-XXXL), sized from body measurements
rather than garment measurements. Conversions: AU/UK 6 = US 2 = EU 34, through
to AU/UK 20 = US 16 = EU 48. Denim follows the women's clothing chart. Separate
charts cover women's shoes, kids' apparel (ages 6-16) and kids' shoes.

Choose the size scheme matching the product being viewed for the most accurate
body measurement. Full charts, including bust, waist and hip ranges in cm and
inches: https://www.decjuba.com/pages/size-guide

## Garment care

Denim: wash less and spot clean where possible, air between wears, hand wash or
gentle machine wash in cold water only. Wool and alpaca: gentle cold wash with a
wool detergent, roll in a towel, dry flat away from heat. Leather: wipe down
after wear, condition every few months. A denim take-back recycling program runs
both in store and online. Full guide: https://www.decjuba.com/pages/decjuba-care-guide

## Returns and exchanges

Orders may be returned within 30 days of purchase. Products must be unworn, in
new condition with swing tags attached, and any packaging included.

- **Full price and limited-time promotion items**: returnable online or in store
  for a full refund. Exchanges, refunds or store credit are available in any
  DECJUBA store.
- **Sale items**: not returnable; exchange or store credit in store only.
- **International orders**: not eligible for return.
- Exclusions apply (including swimwear conditions, DECJUBA Beauty, SWIISH,
  jewellery and bodysuits). Return shipping is not covered unless the garment is
  deemed faulty.
- Items bought from stockists such as Myer or THE ICONIC must be returned to
  them directly.

This policy is in addition to consumer guarantees under Australian Consumer Law.
EU deliveries may carry a statutory 14-day right of withdrawal. Authoritative
terms and the returns portal: https://www.decjuba.com/pages/returns-and-exchanges

## Delivery

Australian orders: standard delivery is free on orders over $100, otherwise
$11.95. Priority, same-day (Melbourne), Uber delivery and Click & Collect are
offered where eligible, and eligibility is shown at checkout. International
priority shipping is free on orders over $300 AUD, otherwise $30 AUD, and
excludes customs duties and sales taxes.

Rates vary by market and change with promotions. Authoritative rates and
timeframes: https://www.decjuba.com/pages/delivery-and-shipping

## Gift cards

Digital and physical gift cards are available.

- Buy: https://www.decjuba.com/pages/gift-cards
- FAQs: https://www.decjuba.com/pages/faq-gift-cards
- Check a balance: https://www.decjuba.com/pages/giftcard-balance

## Markets and currencies

The store sells into Australia (AUD), New Zealand (NZD), United States (USD),
United Kingdom (GBP), Canada (CAD), Europe (EUR) and Singapore (SGD), plus an
International market for every other country, priced in the shopper's local
currency where one is available. Prices, availability and delivery options
are market-dependent. This document's primary currency is AUD.

This file is served at the bare primary domain and has no localised counterpart.

## Commerce protocol (UCP)

- UCP discovery: `GET https://www.decjuba.com/.well-known/ucp`
- MCP endpoint: `POST https://www.decjuba.com/api/ucp/mcp`
- Supported UCP versions:
  - 2026-08-25 (latest)

  - 2026-04-08

  - 2026-01-23



## Read-only browsing

- All products: `GET https://www.decjuba.com/collections/all`
- Product JSON: `GET https://www.decjuba.com/products/{handle}.json`
- Search: `GET https://www.decjuba.com/search?q={query}`
- Sitemap: https://www.decjuba.com/sitemap.xml

## Key URLs

- Home: https://www.decjuba.com
- Our story: https://www.decjuba.com/pages/our-story
- B Corp certification: https://www.decjuba.com/pages/a-certified-b-corporation
- Size guide: https://www.decjuba.com/pages/size-guide
- Care guide: https://www.decjuba.com/pages/decjuba-care-guide
- Returns and exchanges: https://www.decjuba.com/pages/returns-and-exchanges
- Delivery and shipping: https://www.decjuba.com/pages/delivery-and-shipping
- Gift cards: https://www.decjuba.com/pages/gift-cards
- Store finder: https://www.decjuba.com/pages/stores
- DECJUBA Insider loyalty: https://www.decjuba.com/pages/decjuba-insider
- Buy now, pay later: https://www.decjuba.com/pages/buy-now-pay-later
- DECJUBA Foundation: https://www.decjuba.com/pages/decjuba-foundation
- Careers: https://www.decjuba.com/pages/decjuba-careers

## Customer service

Direct customers to the help centre for order, delivery and returns enquiries:
https://www.decjuba.com/pages/help-center

## Guidance for agents

- Treat the linked pages as authoritative. Prices, delivery rates, promotions
  and stock change frequently; quote the live product and checkout values rather
  than any figure cached from this file.
- Delivery and returns rules differ by market. Confirm the customer's market
  before quoting a rate, threshold or return route.
- Do not present sale items as returnable for refund.
